Muhammad Faieez Sultan PE, MBA, PMP, PgMP, PfMP, PMOC
Present Address:	New Salata, Doha, Qatar
Contact Details:	+971555324154 (UAE); +923338450488 (Pak); +97433451619 (QTR)
E-mail:	faieez@gmail.com;
LinkedIn:	http://ae.linkedin.com/in/faieez

Projects & programs completed in Pakistan & Middle East

 

¨       Qatar National Broadband Network (QNBN) FTTH Project, (Apr-13 - May-2014) 20K Customers

¨       Qatar FTTH Project for Huawei / Q-Tel, (Jan-2011 - Dec-2011) 12K Customers (LCC Platform)

¨       Bitstream MPLS Network Project for, “du” Telecom Dubai, UAE (Jan-2010-Dec-2010)

¨       Deployment of 5,040 Km Optical Fiber DWDM Network Pakistan – Wateen Telecom (Mar-2006)

¨       Deployment of 400 WiMAX sites in Central Region in Lahore, Pakistan (Jun-2008)

¨       Established O&M organization for Long Haul Network with 30 OMUs placed strategically across the country  (Jan-2007)

¨       Deployment of Metro 80 SDH Nodes Network in 17 Cities (Dec-2007)

¨       Deployment of 110 BTS, 2 BSCs of CDMA 2000, WLL (V-fone) Network in Lahore, Pakistan (Jan-2005)

¨       Deployment 50 ONUs & 5 OLTs for the pilot project of Optical Fiber Access Network in Lahore, Pakistan (Aug-2003)

¨       Deployment of 30 nodes of 10G, 2.5G SDH core rings on Tandem & Gateway Switches in Lahore, Pakistan (Apr-2004)

¨       Key PMO team lead for developing processes based on indigenous methodology and acquiring ISO 9001 certification (July-2008)

¨       Key PMO team lead for establishing Project / Program Offices, developing PMO processes, framework, documentation version control, reporting templates, technical project documentation, change management and other project and program management plans as per international standards. (Oct-2009)

 

 

Huawei Technologies Qatar/Bahrain			Apr -2014 to Date
Position Held	Project Director FTTx (Bahrain)
Reporting Manager		Program Director Delivery Qatar

My role is to:

¨       May perform other duties as required

¨       Develop FTTX rollout plan, strategically placing company’s position in the market and defining policies and setting objectives through effective management of resources

¨       Approve and select 3rd party vendor’s human resources on Sr. Manager and middle manager positions and their organizational hierarchy

¨       Approve material and financial resources to implement organizational policies and programs. Ensure financial and administrative controls are implemented as per organizational strategy. 

¨       Represent the organization, to act on behalf of the organization, in negotiations or other official functions with the customers and 3rd party vendors

¨       Prepare and present project information and task details to necessary Line of Business team members and executive leadership

¨       Facilitate business analysis and requirements gathering, while working directly with business stakeholders.

¨       Participate in the development and deployment of a formal Project Management Methodology within the SDO.

¨       Ensure adequate support is provided to all project team members.

¨       Engage with key customers on long time solution strategy and roadmap and get business alignment

Ericsson AB Qatar			Apr -2013 to Mar-2014
Position Held	Customer Program Acceptance & ASP Manager – QNBN Project;
Reporting Manager		Program Director QNBN Account

My role is to:

¨       Ensure organizational core teams (Design & Implementation) build necessary collaborations with business operations to meet organizational objectives.

¨       Realize business model changes (ex, policy, processes, functional changes) and ensure its implementation across the Program Organization with relevant business stakeholders.

¨       Develop business strategy for supporting ongoing projects and operations, and analyze their impact.

¨       Strengthen customer relationship and strategically govern changes as per organizational requirements.

¨       Ensure that assigned strategic initiatives are governed under allocated budgets and agreed P&L with Sr. Management

¨       Participate in the organizational design, development of position descriptions and recruiting of Sr. resources required to execute large-scale strategic initiatives.

¨       Manage 3^rd party relationships (agreements, statements of work, delivery, billing)

¨       Monitor program status and effectively delegate required actions to concerned stakeholders.

¨       Define and implement program/project governance processes.

¨       Collaborate on the development and implementation of standard project/program management methodologies and tools across the organization.

¨       ASP (Approved Service Providers) resource management, ASP Mentoring, Identifying gaps and educating ASPs to achieve operational efficiency, require minimum supervision and trainings.

Achievements

¨       Obtained customer acceptance for Central Offices

¨       30% work progress efficiency achieved from ASPs by mentoring and tight supervisions to avoid reworks.

¨       Time efficiency achieved for meeting target dates.

 

LCC International  Middle East		Jan-2011 to Mar-2013
Position Held	Manager Country Operations & Projects – LCC, Qatar;
Reporting Manager	Regional Director LCC, Middle East & North Africa

LCC is the largest independent wireless engineering company in the world, a recognized leader in providing wire & wireless, voice and data turn-key services to the telecommunications industry with presence in almost all continents.

I was accountable for:

¨       Be instrumental to advise executive leadership for both planning and implementation of large strategic initiatives.

¨       Oversee/manage the implementation of strategic program/project plans to ensure all goals are met.

¨       Collaborate on the development and implementation of standard project/program management methodologies and tools across the organization in the MENA region.

¨       Responsible for pre-sales, crises management and Business Development in Qatar office.

¨       Interacting with customers establish and maintain interpersonal relationships

¨       Formulate and implement strategies for new businesses and improve cost performances

¨       Accountable for managing LCC P&L for Qatar for existing projects and operations and ensure tasks are performed in cost efficient manner.

¨       Establish LCC-Qatar’s Project office (PMO), developed organizational processes, Human resource management and hiring of sr. and middle mangers and engineers.

¨       Contract negotiations with customers and signing of new contracts, price negotiation, follow-ups on project / program tasks and evaluate teams against the set KPIs.

 

Achievements

¨       Cost controlled of ongoing operations and existing projects with improved quality of work.

¨       Revenue increased by improving work efficiency of teams through mentoring and training

¨       Improved company’s image and acquired 1.5 Million USD business from an existing client

¨       Saved thousands of $$$ by avoiding work re-do and performing QA & QC during the course of the project.

Emirate Integrated Telecommunication Company – PJSC du – Telecom, Dubai, United Arab Emirates (UAE)		Jan- 2010 to Dec-2010
Position Held Reporting Manager	Project Manager Bitstream Network; Vice President Fixed Access Network

Emirates Integrated Telecommunication Company – PSJC (du Telecom) offer fixed, mobile telephony, broadband connectivity and IPTV services to consumers and carrier services to Enterprise customers.

 

It was a very challenging and wonderful experience working in a matrix environment

 

 

¨       Work effectively with geo dispersed development organizations, and ensure a strong, team-oriented working relationship

 

¨       Develop detail WBS with all the work streams in Network Development & Operations for the installation, commissioning and integration of Fixed IP/MPLS Packet core Networks.

¨       Ensure successful testing at various points including customer end in the network with QoS implemented at both “du” Telecom and Etislalat ends.

¨       Mitigate and manage cross functional dependencies among all technology work streams

¨       Monitor and control end-to-end Project Management plans and report progress to VPs and other stakeholders.

¨       Lead Bitstream project periodic meetings, follow-ups, manage and track tasks of all work streams (IP Transport, IPTV, Fixed Access, Voice Core, Telecom Facilities & Planning teams).

¨       Identify risks and develop mitigation plan and strategies for all work streams

¨       Verify and manage changes through Change management.

¨       Ensure the project deliverables conform to established quality standards

¨       Worked with procurement and vendors for solution finalization, price settlements and expedite early delivery of the equipment.

¨       Chair technical meetings with Etisalat from du Telecom side in absence of Sr. Management (VPs)

Projects / Programs 

 

Wateen Telecom Pakistan	Mar-2006 to Dec-2009
Positions Held Reporting Manager	Head of Program Management Office Head of Enterprise Office

Wateen’s PMO followed an indigenous project management methodology which is based on service engagement, under which we provided state of art project management services to help our clients execute their projects in the best possible manner. I was accountable for the following with agreed KPIs

 

¨       Formally define program/project scope and goals for specific strategic initiatives in support of the annual and long-range goals of the enterprise or a specific business unit.

¨       Evaluate Business cases with Sr. Management

¨       Act as liaison between enterprise business models team and other groups in the organization to evaluate changes to product strategies and the
associated impacts to enterprise business platform functionality

¨       Oversee the development of project plans, project schedules, resource plans, budgets, proposals, ROI calculations, etc. as required for strategic initiatives and for PMO

¨       Lead development and implementation of standard project/program management methodologies and tools across the enterprise.

¨       Identify risks, assumptions and constraints using expert judgment and develop mitigation plan.

¨       Measure project performance using appropriates tools and techniques. Verify and manage changes through Change management.

¨       3^rd Party / Vendor Management for high profile programs / projects

¨       Setting Project / Program Management Offices yearly objectives

 

Achievements (Projects / Programs)

¨       USF Broadband Project:- 250 Million Rupees Project; This project was aimed to cater the needs of 16,500 broadband users on WiMAX, 50 Educational Broadband Centers (EBCs), and 30 Community Broadband Centers (CBCs) connected via fiber and WiMAX.

 

¨       Green House Project:- 60 Million USD O&M Managed Services Project; This project was aimed to establish in-house infrastructure for operations and maintenance of WiMAX- RAN, Voice of Class – 4 and Class – 5, Data Core (IMS), and IN/VAS operations. These operations were managed by Motorola and other 3rd party vendors. I took self initiative and performed the feasibility of the project with detail financial analysis to prove its viability. Wateen Telecom was able to save approximately 7.5 million USD per annum by this exercise conducting O&M Managed Services in house without Motorola.

 

¨       FTTH-GPON; 10 Million USD Project; After RFP floating & evaluation Huawei was engaged for this turnkey project. Network was deployed in Lahore and Multan Cantt, first GPON deployment in Pakistan

 

 

¨       Metro Ethernet; (As per demand) Deployment of Metro Ethernet switches by Cisco to provide triple play services on IP for corporate customers in Lahore, Karachi and Islamabad.

 

¨       DWDM Network:- 150 Million USD Project; The Long Haul Network Program consisted of 5,040 Km OFC, 71 ADM Infrastructure sites, commissioning of Huawei’s DWDM Nodes, establishing O&M infrastructure, and developed & implemented, service provisioning, corrective and preventive maintenance processes.

 

¨       CMPak Site Sharing; CMPak's DWDM deployment and BTS site sharing on one to one basis for Wateen’s

 

¨       WiMAX sites deployment

Central region wide rollout of CMSN WiMAX access part, preparation of RFPs for the upcoming Phases, technical evaluation of Vender’s, Selection of sites (NSV) based on Business requirement and area type. Forecasting of media, infrastructure and other requirement for the WiMAX network and preparation and approval of all type of test protocols for access part.

Pakistan Telecommunication Company Limited (PTCL) Pakistan		Dec-2002 to Feb-2006
Positions Held Reporting Manager	Assistant Divisional Engineer; Divisional Engineer General Manager Switching & Transmission

 

My responsibilities and projects completed during my stay;

 

¨          Wireless Local Loop Project: - 100 Million USD Project

I along with my team commissioned and maintained rollout of PTCL WLL project in Lahore comprising 112 BTS, 2 BSCs, SDH nodes (ZTE) and 75 MW links. Further I also supervised migration of 50 BTS from old BSC to new BSC.; 

 

¨       Optical Fiber Junction & Access Network:- 15 Million USD Pilot Project

Evaluation of RFPs from different vendors (ZTE, Huawei, Siemens,  commissioned, tested and maintained the Optical fiber Junction of 10 STM-64, 16 STM-16 SDH nodes and Access Network comprising of more than 250 nodes in Lahore.

 

¨       Ericsson PDH Transmission System

Maintained Ericsson 565 Mb/S PDH systems connecting 15 Ericsson AXE-10 Switches.

 

¨       VSAT Phone Project in Rural Areas

Supervised installation of 120 VSAT sites in rural areas of Punjab to provide phone services to the un-served segments

 

¨       Optical Fiber Cable Network

National Engineers Pakistan		Oct-1999 to Nov-2002
Position Held Reporting Manager	Systems Application Engineer Director Telecom Wing

I gained experience in developing RFPs, BOQ’s, BOM’s and Technical Proposals for the different Corporate accounts as per their requirement and submissions replies. I was actively engaged for design of (HLD/LLD) new disaster recovery project exercises to measure the convergence of the setup, MPLS VPN implementations and infrastructure migrations. I worked on following projects.

 

¨          World Call Multimedia Ltd.

Worked in the capacity of Product Consultant for Motorola, Gilbert Engineering connectors and Commscope wires. Led the team for installation of RF Amplifiers, Optical Nodes, Headend/Control room, and CMTS.

 

¨          National Telecommunication Corporation (NTC)

Installed the First ATM switch network at NTC and its up gradation of IT infrastructure.

 

¨          Cellular Companies

Installed & Commissioned voice compression equipment & Frame Relay configured Cisco devices at the leading Cellular companies of Pakistan Paktel, Mobilink and Instaphone

 

¨          PTCL

Installed & Commissioned Cisco networking devices at PTCL ITI Hall.

 

¨          Video Conferencing

Commissioned Picture Tel Video Conferencing solution to various corporate clients LASMO, UTP and ICI over VSAT links.

¨     Total Skill Development	One week workshop on team – building and soft skills development from Karen Allahwala CEO of Gulfstone, 6th Oct, 08 to 10th Oct, 08.
¨     Project  Management Professional	Project Management Training; PMP Certification perspective from Business Management Consultants, worth 40 PDUs. Nov, 26th  to Dec 1st 06
¨     Project Management Training	6 Months onboard Training on Project Management, Company processes, Process KPIs From AXON Global Solutions UAE
¨     Training on SDH Optics 2500+ 155/622 Metro 3000	Comprehensive training on SDH Networking applications OptiX 2500+, 155/622, Metro 3000 OptiX iManager T2000 Systems in Shenzhen China by Huawei
¨     Training on ACTERNA’S              ANT-20SE/ANT-10Gig, ECT-135, MTS-5200e, IBT-300 & HST-3000	One month training on Acterna test equipment by Acterna’s NSO Sr. Eng. conducted by ZTE China.
¨     Training on CDMA 2000 1X	One month training on CDMA 2000 1X’s Network Planning, Testing, Optimization From Qualcomm USA.
¨     Training in Pakistan Telecommunication company LTD. (PTCL)	30 Weeks training on Class 5 Switches AXE-10(Erricsson), ZXJ-10 (ZTE), EWSD (Siemens)   B-10 (Alcatel) Training on Transmission Access Network (SDH & DWDM) System (Siemens & Huawei) Outside plant and Digital Radio Systems (Telstra Spain).
¨     Training on Broadband Networks from Motorola	On the Designing Implementation and Commissioning of the Broadband (CATV) Networks, RF Distribution Networks from Motorola USA in India (Jun-2001)
¨     Training on RF Connectors from Gilbert Engineering	One week training on RF Connectors installations and trouble shooting from Gilbert Engineering Singapore (Apr-2001).
¨     Training on Cisco Networking Products	One month training on Cisco Routers and Switches from Cisco at National Engineering Training Services Lahore (Mar-2000).
¨     Training on Alcatel – Newbridge Voice Compression Equipment	One month training on Alcatel – Newbridge Voice compression equipment from National Engineering Training Services Lahore (Apr-2000).

¨     PMI	PMP, PgMP, PfMP
¨     IEEE	802.16 d & e
¨     TIA	Telecom Industry Association
¨     ISO 9000	International Organization for Standardization
¨     TL 9000	Requirements & Measurements
¨     ITU – T	G-category

¨       Project/Program/Portfolio Management Office Certified (PMOC) from PMO USA

¨       Portfolio Management Professional (PfMP) from PMI (Ranked 2^nd in Pakistan & 143^rd Worldwide)

¨       Program Management Professional (PgMP) from PMI (Ranked 5^th in Pakistan & 912^th Worldwide)

¨       Project Management Professional (PMP) from PMI

¨       Letter of appreciation from CEO/Head of Enterprise Office, Wateen Telecom on successfully developing managed services infrastructure for WiMAX from Motorola for Green House Project.

¨       Letter of Appreciation from CEO/Head of Enterprise Office, Wateen Telecom on successfully launching DWDM Long Haul project and Managing Nationwide Operations

¨       Letter of Appreciation, from the President PTCL for transporting voice, from V 5.2 on G.703 link of Access Network Transmission Layer and developing physical interface

¨       Member of IEEE

¨       Member of PMI

¨       Member Pakistan Engineering Council

¨       Play Squash

¨     MBA Project Management ¨     BSc. Electronics Engineering	Crestford University University of Engineering & Technology Lahore
¨     HSSC	Government F.C. College Lahore

¨       More than 15 years core Telecom Industry Operations & Program Management experience

¨       Excellent research and analytical skills, with a passion to excel

¨       Self Management Specialist and achievement motivated

¨       Comprehensive understanding of new technologies and trends in Telecommunication

¨       Natural flair of sense of responsibility and commitment towards work

¨       Flexible, persuasive and require minimal supervision

¨       Strong Project and Program Management skills, enjoy challenges and working under pressure

¨       Have good sense of business requirements and analysis for cutting down operational expenses

 

¨     Will be furnished on request